Judgement-led · Step 10 of 12

Fit Priming

Think of a workflow in your organisation that looks like a poor fit for AI on the surface, but that you believe would actually benefit significantly. Describe it and why.

Customer support ticket triage looks unsuited to AI because our tickets are highly varied and often ambiguous, but I found the ambiguity is mostly in tone, not category. I built a small classifier prompt that routes on urgency and product area with about 85% accuracy, freeing the team to focus on the genuinely hard tickets. It is a narrow win but a real one.

Illustrative item — the demo shows one representative question per section, not the full battery. In this persona, this answer anchors at L4 for J3.

The real assessment runs an open-response fit-priming exercise that seeds the AI coach with your framing.